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Slate
Superhero Super

Superhero Super

General Enquiries

Why is my Slate account becoming Superhero?
What is a Successor Fund Transfer (SFT)?
What are the benefits of moving over to Superhero Super?
How can I access my new Superhero account?
What are the fund details for Superhero Super?
What are the contact details for Superhero Super?
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What do I need to do?

How will my employer pay my Super?
Do I need to do anything to transfer my funds to Superhero?
How can I see information on my account?

Withdrawals

When do I need to submit my withdrawal?
What happens to my Financial Hardship / Compassionate Grounds withdrawal when my account transfers to Superhero?

Contributions and Roll Ins

Can my employer still contribute to my account?
Can I still make personal contributions to my account?
I have Super held elsewhere. Is it possible to roll these funds into Slate?
Can I transfer my Kiwisaver into my Slate account?

Change of Details

I need to update my mobile number, residential or postal address, or email address. How do I do this?
I need to update my name or date of birth. How do I do this?
How can I add my TFN to my account?

Third Party Authorities and Beneficiary Nominations

Will the Third Party Authority on my account still be valid?

Insurance

What happens to my existing Insurance Cover?
What will happen if I have an existing insurance claim with Slate?
How do I apply for Insurance with Superhero?

Fees and Costs

Will there be any changes to Fees?